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Accepting and Refusing

  • Would you like some cake?

Yes, please.
Sure. Thanks.
Okay. Thank you.

No, thank you
I'd better not.
No, but thanks for offering.

  • Would you like to go see a movie?

Okay. Sounds good.
Sure. I'd love to.
Yeah. Good idea

No, I'd rather not.
I'm sorry, but I can't.
No, but thanks for inviting me.

  • How about some more pie?

All right. Thanks
Looks good. Thanks
Don't mind if I do.

No, thanks.
I'm really full. Thanks anyway.
Looks delicious, but I'll have to pass.

  • How about going skiing this weekend?

Great. What time?
Sounds like fun.
All right. When and where?

Sorry. I'm busy this weekend.
I don't think I can.
How about some other time?










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Apologizing

Apologizing

  • I’m terribly sorry, but it was an accident.
  • I’m really sorry, but I didn’t mean to do it.
  • I’m sorry, but I didn’t do it on purpose.
  • I just forgot. Sorry.

Responding to apologies

Affirmative Response

  • That’s all right. I understand.
  • Don’t worry about it.
  • Oh, that’s OK.
  • No problem.

Negative Response

  • Oh, no! How could you!
  • Really?!
  • You what?!
  • I can’t believe you?









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Describing a picture

What do you see in the picture?

  • There is a…
    There's a …
  • There are some…
    There're some …
  • Is there a . . . ?
  • Are there (some) . . . ?

Locations

On the right/left
Near the window

By the door
In the box

On the chair
Under the table

Actions

§ The man is + V-ing…

§ The woman is + V-ing…

Clothing

§ What is the man/woman wearing?

§ She/He is wearing a/some…

Opinions

§ What do you think…?

§ I think…?

Tell a Story

§ Yesterday, Ms. Jones . . .

  • Use PAST tense









Making complaints

There are a number of formulas used when complaining in English. It's important to remember that a direct complaint or criticism in English can sound rude or aggressive. It's best to mention a problem in an indirect manner. Here are some of the most common:

  • I'm sorry to have to say this but...
  • I'm sorry to bother you, but...
  • Maybe you forgot to...
  • I think you might have forgotten to...
  • Excuse me if I'm out of line, but...
  • There may have been a misunderstanding about...
  • Don't get me wrong, but I think we should...

Construction

Formula

Example Finish

I'm sorry to have to say this but

I think we need to take another approach.

I'm sorry to bother you, but

I think you need to refine this layout.

Maybe you forgot to

include his name and number.

I think you might have forgotten to

finish the report on time.

Excuse me if I'm out of line, but

your work has not been adequate lately.

There may have been a misunderstanding about

what I expected from you.

Don't get me wrong, but I think we should

concentrate on the Smith account for the moment.

Guessing

There are a number of ways to guess in English. Here are some of the most common:

  • I'd say he's about ready to quite his job.
  • It might need some oil.
  • He could be in the garden.
  • It looks like a miniature motor.
  • Perhaps he needs some time off work.
  • Maybe they want to come and visit this summer.
  • It's difficult to say, but I'd guess that it's used for cleaning house.
  • I'm not really sure, but I think they enjoy hiking in the mountains.

Bringing up a sensitive topic

  • Can I talk to you for a minute?
  • Can I ask you something?
  • Do you mind if I ask you something?
  • I need to talk to you for a minute.
  • I have to tell you something.
  • There's something I need to tell you.
  • There's something I think you should know.
  • We need to talk.

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